News
03/09/2015
David Ashton

Want to increase the results of your direct mail campaigns? Try a combination of print and email. It’s a powerful “one, two” punch that can really deliver.

Why would having an email address make such a difference? Let’s look at three reasons.

Customers who provide email addresses tend to be more engaged with your company. Not that providing the email address, in itself, makes the customer more engaged. It’s because they are more engaged that they are more likely to provide this information. An email address can be an indicator of engagement.

• Customers providing email addresses self-select themselves as being more receptive to your marketing. By providing their email addresses, customers are telling you that they want to hear from you.

• Customers who provide their email addresses are more open to additional marketing “touches.” More touches means more results.

We see this two-step process producing results every day. By combining variable printing with email and an online registration process, one association, for example, was able to triple the attendance at its annual summer conference. In another example, a software manufacturer sent a follow-up email to non-responders to a print campaign, personalized using the same rules as the print mailer, and sales of its targeted products jumped 81%.

Of course, there are other elements to successful direct mail campaigns beyond using the dual punch of print and email. Still, this combination is a key aspect of many campaigns’ success. It’s no wonder that direct mail with email follow-up has become almost the de facto standard in multichannel marketing today.

Don’t have your customers’ email addresses? No worries. Web site registration, personalized URL campaigns and email list purchases are all techniques you can use to gather the missing information. Why not talk to us about expanding your next campaign to include email?

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Linemark is a privately-owned and operated printing & communications company headquartered within close proximity of the Washington DC / Baltimore Metro areas (Upper Marlboro, MD). Linemark is one of the fastest growing companies in the region within the communications industry. Operating 24 hours a day from a 90,000sq ft facility, the intensely customer focused company delivers solid and innovative solutions to their client base of associations, corporations and non-profit organizations.

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